Privacy Policy

Privacy Statement

This Privacy Policy explains how DD Traders, DBA DEMDACO (“DEMDACO,” “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when: (1) you access and/or use our websites at www.willowtreethe.com or any other location where this Privacy Policy is posted (“Websites”); (2) you purchase our products and services (“Services”); (3) you communicate with us in any manner; and (4) when we interact with or receive personal information from affiliated and non-affiliated third-parties.

If you are a California resident, please see Your California Rights below.

Acknowledgment

Please read this Privacy Policy carefully. The practices described herein are subject to applicable laws in the locations where we operate.

By accessing and/or using our Websites, Services, or by communicating with us, you represent that you have read and understood this Privacy Policy.

Collection of Your Information

We collect information from and about you when you use the Websites and Services, and when you interact with us. This may include:

Basic Identifying Information such as your name, account name, username, and password.
Device Identifiers and Unique Identifiers such as IP address, cookies, beacons, pixel tags, and mobile ad identifiers. See Cookies and Related Technologies below for details.
Internet or Other Network Activity including interactions with the Websites.
Geolocation Information such as your general location or region.
Commercial Information including preferences and purchase history.
User Content such as comments, reviews, and other materials you provide.
Audio Information such as recorded calls for quality assurance.
Inferences derived from the above information.

Use of Your Information

We use your information for purposes including:

Providing Services: Creating and managing accounts, facilitating purchases, sending account notifications, and related business functions.
Communication: Responding to inquiries, requests, feedback, and customer service needs.
Marketing and Advertising: Sending promotional communications and administering contests.
Analytics and Personalization: Research, improving Websites and Services, understanding interactions, and personalizing experiences.
Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent or illegal activity.
Legal Obligations: Enforcing terms, preventing harm, and complying with applicable laws.
Business Functions: Maintaining records, preventing losses, collecting owed amounts, and repairing errors.

Disclosing Your Information to Third Parties

We may disclose your information to third parties for purposes consistent with this Privacy Policy, including:

Service providers and vendors.
Affiliates and subsidiaries.
Law enforcement or regulators when legally required.
In connection with business transfers, such as mergers or acquisitions.

We and our partners use cookies, beacons, pixel tags, and similar technologies to enhance your browsing experience, provide analytics, deliver targeted advertising, and support functionality. You can adjust browser settings to disable or limit cookies, though some features may not function properly.

Your Rights and Choices

Depending on your location, you may have rights related to your personal information, including:

Accessing or requesting a copy of your data.
Correcting or updating your information.
Requesting deletion of your information.
Opting out of targeted advertising or promotional communications.
Limiting the use of sensitive information.

To exercise these rights, please follow the instructions provided on our Websites.

Security

We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure.

Children’s Privacy

Our Websites and Services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on www.willowtreethe.com with the “Last Updated” date. Continued use of the Websites or Services after changes take effect indicates your acceptance of the revised policy.

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. For details, please refer to the section titled Your California Rights on www.willowtreethe.com.